If you don't love your order, e-mail us within 90 days and we'll reprint it to make it right.
We traveled the world to find the best yarn to make our products. We're proud to bring that to your door.
We're based in Atlanta, GA and are really proud of it -- we're not a mysterious overseas internet company and we're happy to offer top-notch customer service and a quality product.
Custom items take extra care to get right, but we know you want your order, so we do our best to get them in your hands as quickly as possible. In some rare cases, shipments can take up to 30 days to be delivered.